Terms of Service

1. Acceptance of Terms

By accessing or using the Pinnacle Strategies website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you should not access or use our services.

These terms apply to all visitors, users, and clients of Pinnacle Strategies. We reserve the right to update or modify these terms at any time. Continued use of our services following any changes constitutes acceptance of those changes.

2. Services Description

Pinnacle Strategies provides anti-money laundering (AML) software solutions, compliance consulting, and balanced scorecard advisory services for regulated institutions. Our services include but are not limited to:

• AML software platform for transaction monitoring, name screening, KYC, and case management.
• Compliance consulting including independent audits, regulatory readiness, and remediation.
• Balanced scorecard design and strategic advisory for compliance programs.
• Training, fractional MLRO services, and policy framework development.

Specific service deliverables, timelines, and fees are defined in individual engagement agreements between Pinnacle Strategies and the client.

3. Intellectual Property

All content, materials, software, trademarks, logos, and other intellectual property displayed on or provided through the Pinnacle Strategies website and services are the property of Pinnacle Strategies or its licensors and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our intellectual property without prior written consent from Pinnacle Strategies.

4. Limitation of Liability

To the maximum extent permitted by applicable law, Pinnacle Strategies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of our services.

Our total liability for any claim arising from or related to these terms or our services shall not exceed the total fees paid by you to Pinnacle Strategies during the twelve (12) months preceding the event giving rise to the claim.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under or in connection with these terms shall be resolved through good-faith negotiation between the parties. If negotiation is unsuccessful, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction as agreed upon in the applicable engagement agreement.